Bankers Life Fieldhouse takes special pride in its efforts to meet the needs of all guests. The Fieldhouse meets, and in most cases, exceeds the requirements of the Americans with Disabilities Act.
Following is a short list of services:
Assisted Listening Devices: Available upon request. For details see the nearest Guest Relations representative. Advanced notice is requested to insure availability.
ASL Interpreters: Available with a two-week (minimum) advanced notice. Call (317) 917-2734 with the event date and time for which service is requested. Specific seating information (as printed on your ticket) will be necessary to secure the service. The names of the guests needing the service and a telephone number or e-mail address will also be beneficial for follow up. Interpreter request can also be made via e-mail at email@example.com as well.
Disability Drop-Off Point: Located on Bankers Life Court, immediately north of the Entry Pavilion. Bankers Life Court is a one-way street eastbound off of Pennsylvania Street. It exits onto Delaware Street. No parking is allowed.
Disability Seating: Contact the nearest usher for assistance. Wheelchair locations and modified aisle seats with ample room are available throughout the Fieldhouse. Seating is dispersed both vertically and horizontally.
Parking: While Bankers Life Fieldhouse neither owns nor manages parking facilities, there are a number surrounding the building, each with a number of Handicap Parking spaces. The Virginia Avenue Garage is on the northeast corner of the building, and has a bridge that stretches from the third floor of the garage to the building. Once across, when doors open, guests can use the catwalk to access the elevator and all seating. Click here to purchase parking in advance.
Restrooms: Bankers Life Fieldhouse is generously equipped with accessible facilities on all levels. All restrooms are adapted for service to disabled patrons. Unisex/Family restrooms are also available.
Telephones TDD/TTY: Located the receptionist area on the First Financial Bank Level and Security Control on the event level. See the nearest usher or Guest Relations staff person for assistance.
Tickets: Are available through Ticketmaster outlets or in person at the Fieldhouse box office. If you are injured after the purchase of your tickers, please bring your ticket(s) to the Fieldhouse box office to see what options are available.
Wheelchairs: Guests needing assistance (once inside the building) may go to the Guest Relations desk in the Entry Pavilion and request the service. A wheelchair will be summoned and made available to assist guests to and from their seats, on a first come first served basis. Wheelchairs are not available for loan or rental.