Bankers Life Fieldhouse Box Office: 317.917.2727
COVID-19 INFO

BLF_Signage_Header_671x378

 

(updated as of April 7, 2020)

At the present time, Bankers Life Fieldhouse is closed for all scheduled events through mid-April based on recent directives issued by Indiana Governor Eric Holcomb and Indianapolis Mayor Joe Hogsett. The health and safety of our fans, visitors and staff is our top priority.

As this situation is quickly evolving, we will continue to work closely with the Marion County Public Health Department and State of Indiana Department of Health to implement their guidance. The most up-to-date guidance from the Marion County Public Health Department may be found here and the State of Indiana Department of Health may be found here.

Bankers Life Fieldhouse and Pacers Sports & Entertainment will continue to provide updates on an event-by-event basis including ticket information here on this webpage and through social media as information becomes available.

Bankers Life Fieldhouse will also be closed to the public starting Wednesday, March 18 and we anticipate reopening on Monday, May 4, subject to change. This includes both the Box Office and Team Store.

During this time, please visit BankersLifeFieldhouse.com for the most up-to-date information and pacersteamstore.com for any online merchandise purchases.

For general questions, please contact Guest Relations by calling 317-917-2500, Monday-Friday from 9:00 AM – 5:00 PM.

If you have any further ticketing questions contact the Box Office by calling 317-917-2727, Monday-Saturday from 10:00 AM – 5:00 PM.


Indiana Pacers:

The NBA has announced a suspension of the regular season. All remaining home games are currently postponed and the rescheduled dates are pending.

March 18 – Pacers vs. Golden State Warriors
March 20 – Pacers vs. Miami Heat
March 21 – Pacers vs. Cleveland Cavaliers
March 23 – Pacers vs. Phoenix Suns
March 27 – Pacers vs. Houston Rockets
April 3 – Pacers vs. Brooklyn Nets
April 5 – Pacers vs. Washington Wizards
April 11 – Pacers vs. Orlando Magic
April 13 – Pacers vs. San Antonio Spurs

Your ticket will be good for the rescheduled games as the NBA uses this hiatus to determine next steps for moving forward. However, single game ticket refunds can be obtained through point of purchase.

Fieldhouse Events:

March 11-15 – B1G Men’s Basketball Tournament canceled

March 19 – MercyMe

-       Rescheduled for October 8, 2020
-       Tickets for original date will be honored for rescheduled date.
-       If you are unable to attend this new date, refunds may be obtained at point of purchase.

March 22 – Wild ‘N Out

-       New date to be announced.
-       Tickets for original date will be honored for rescheduled date.
-       *Please see refund info below.

March 25 – Billie Eilish

-       New date to be announced.
-       Tickets for the original date will be honored for rescheduled date.
-       *Please see refund info below.

March 26 – Elton John

-       New date to be announced.
-       Tickets for the original date will be honored for rescheduled date.
-       *Please see refund info below.

March 28 – IHSAA Boy’s Basketball State Finals canceled

April 1 – Michael Bublé

-       New date to be announced.
-       Tickets for the original date will be honored for rescheduled date.
-       *Please see refund info below.

April 10 – Spring Megafest canceled

-       Refunds may be obtained at original point of purchase.

April 16 – Dan + Shay

-       Rescheduled for October 5, 2020
-       Tickets for the original date will be honored for rescheduled date.
-       If you are unable to attend this new date, refunds may be obtained at point of purchase.

Event Ticket & Refund info:

We appreciate your patience during this unprecedented time as the promoter is working diligently to reschedule the tour. At the promoter’s request, we are awaiting final confirmation of the postponed show date prior to issuing refunds. We expect this to take a few days to confirm but in most cases will be in advance of the original show date. If your event is rescheduled, you will be notified with the new details.

Meanwhile, your original ticket remains good for the new show date so please hold onto it. If the show is cancelled, there is nothing you need to do, any confirmed cancelled event purchased on Ticketmaster.com will automatically generate a refund for the full cost of the ticket and fees to the original purchaser’s credit card.  If you purchased in person at the box office, you will need to go to box office for your refund once the cancellation is announced. 

Once again, thank you for your patience and we will provide updates as soon as we have them.

News Releases:

April 6: https://www.bankerslifefieldhouse.com/bankers-life-fieldhouse-news/governor-holcomb-and-mayor-hogsett-announce-coalition-to-flatten-the-covid-19-curve-across-state-public-invited-to-make-commitment/

March 12:  https://www.bankerslifefieldhouse.com/bankers-life-fieldhouse-news/updated-statement-from-pacers-sports-entertainment-bankers-life-fieldhouse/

For additional information on all Pacers Sports & Entertainment entities, see below: