Bankers Life Fieldhouse Box Office: 317.917.2727
Privacy Policy


The effective date of this Privacy Statement (the “Policy”) is October 1, 2013; and was updated on November 1, 2016.

Fieldhouse Management, LLC d/b/a Bankers Life Fieldhouse  (“Bankers Life,” “we,” “us,” “our” and “ours”) welcomes you to our website, (the “Site”). Please take a few minutes to review the Policy before using the Site.

A. Scope of Policy

1. Terms of Use
If you sign up for updates from the Site, this Policy applies to you. The Policy also applies to anyone “anonymously” browsing the Site. This Policy is part of the WiFi Terms of Use Agreement for the Site.

2. Privacy Notices
This Policy includes any separate privacy notices and/or notices posted on particular pages of this Site that may provide more detail regarding the Personal Information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.

3. Other Agreements
When you sign up to use a special feature of the Site, you may be asked to expressly consent to special terms, for example, by checking a box or clicking on a button marked, “I agree.” This separate agreement will supplement or amend this Policy, but only with respect to the matters governed by such separate agreement.

4. Links to Other Sites
This Site may contain links to other third party websites. This Policy does not apply to such unaffiliated websites.

5. Access to Site from Outside the United States
Personal Information is currently collected and stored on servers located in the United States, although we may transfer your Personal Information to our service providers and others located in the United States or another country for the purposes described in this Policy. No matter where your Personal Information is collected, used, transferred or stored, if it was collected through this Site, it will be protected by the terms of this Policy.


B. Types of Information We Collect
“Personal Information” refers to information that we collect from you that identifies you personally, alone or in combination with other information available to us. Examples of Personal Information that we may collect from you include your name, address, email address, phone number, age and/or information as prompted by any Site registration forms. We may also collect payment information, typically, credit card account information.

1. Information You Volunteer
Bankers Life collects Personal Information you knowingly and voluntarily provide for proper use of this Site. For example, we collect the Personal Information you submit when you register with this Site for updates.

2. Information Sent by Your Web Browser
We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address (identifies your computer’s “location” and may be linked to account information that identifies you personally), the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings.

3. Cookies and Similar Technologies
We use “cookies” and other Web technologies including “flash cookies” to collect information and support certain features of this Site. For example, we may use these technologies to:

  • collect information about the ways visitors use the Site — which pages they visit, which links they use, and how long they stay on each page;
  • support the features and functionality of this Site — for example, to save you the trouble of re-entering information already in our database or to prompt the settings you established on previous visits;
  • personalize your experience when you use this Site; and
  • collect and retain data about a visitor’s online activities over a persistent period and/or target certain advertising.

Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, for example, by registering on this Site, we may link the information we collect using these Web technologies to other information that identifies you personally.

Third parties also may place their own cookies within your browser when you visit the Site. You should be aware that we cannot generally control the use of cookies (or the resulting use of information obtained from cookies) by third parties that host or provide data, content and services for, or advertise on, the Site.

Generally, if you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects cookies.

4. Social Networking
You also can engage with our content, such as videos, applications (“apps”), and other offerings, on or through third-party social networking sites, such as Facebook, and our or third-party social media plug-ins and applications. When you engage with our content on or through third-party social networking sites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, gender, birthday, location, your photos and videos, your list of friends, people you follow and/or who follow you, your posts or ‘likes’) to deliver the content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on) from your interaction with our content. We may combine information which we obtain through social networking sites or applications with information we obtain directly through the Site or from other sources.

When you allow us to access information from your social media account(s), it can enable us to do things like (1) deliver relevant content to you, (2) personalize your online experience with us within and outside the Site, and (3) contact you through the social networking sites or directly using your contact information. By engaging with our content through social networking sites or applications, you consent to the use of this information in accordance with this Privacy Policy. When you provide personal information in publicly visible areas of social networking sites or apps, it may be viewed by other members of these sites and we cannot prevent further use of the information by third parties. Through some social networking sites’ privacy settings, you can control what information you share with whom. For more information about how social networking sites handle your personal information, please refer to their privacy policies and terms of use.

C. How We Use Personal Information
In general, we use Personal Information we collect through this Site:

  • to provide the information, products and services you request;
  • to better understand your needs and interests;
  • to provide you with a personalized experience when you use this Site;
  • to provide you with effective customer service;
  • to improve the content, functionality and usability of this Site;
  • to contact you with information and notices related to your use of this Site;
  • to contact you with special offers and other information (e.g., news, etc.) we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • to improve our products and services;
  • to improve any of our marketing or promotional efforts;
  • for security, credit or fraud prevention purposes; and
  • for any other purpose identified in any other agreement between us.

D. How We Share Personal Information

1. NBA Family
We may share Personal Information collected through this Site with our “NBA Family,” including without limitation Turner Digital Basketball Services, Inc., the National Basketball Association, NBA Properties, Inc., NBA Entertainment, Inc., NBA Media Ventures, LLC, the Women’s National Basketball Association, WNBA Enterprises, LLC, NBA Development League, LLC, each NBA, WNBA, and D-League team (including but not limited to the Indiana Pacers and Indiana Fever) and each of their respective parents, subsidiaries, affiliates and related entities.

2. Third-Party Vendors and Advertisers
We may share Personal Information collected through this Site with third-party vendors who act for or on behalf of Bankers Life. For example, we may share Personal Information with companies that provide credit card verification services and Web hosting services, or with third parties we have engaged to operate portions of the Site and/or to customize, measure and analyze use of our Site so that we can modify and/or improve our content and services. These third-party vendors may need information about you to perform their functions. We may also share Personal Information with third party advertisers and business partners with products and services which may be of interest to you.

3. Business Negotiations/Transfers
We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing our business. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, for example, by requiring a prospective purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the Personal Information.

Your Personal Information may also be transferred to a successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.

4. Compliance with Laws and Protection of Our Rights and the Rights of Others
We may disclose your Personal Information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.

5. As Described in a Privacy Notice
We reserve the right to disclose your Personal Information as described in any Privacy Notice posted on the Web page where you provide that information. By providing your Personal Information on that Web page, you will be consenting to the disclosure of your Personal Information as described in that Privacy Notice.

E. Your Choices

1. In General
We respect your right to make choices about the ways we collect, use, and disclose your Personal Information. As noted above, you have choices about the delivery of cookies to your computer through this Site. In addition, we may ask you to indicate certain choices at the time we collect your Personal Information, for example, via an “opt out” or “opt in” choice.

2. Previously Expressed Preferences/Opt-Out
You may change previously expressed preferences regarding how we use your Personal Information. If you have registered with this Site, you may be able to change certain privacy preferences through your account settings. If at any time you wish to be taken off our mailing lists or otherwise opt-out, please contact us at Once we have the information, we will remove you from our mailing lists as you have requested. Please give us a reasonable amount of time to honor your request.

F. How to Access, Update or Correct Your Personal Information
If you have registered with this Site, you may be able to access, update, or correct your Personal Information through your account settings. Otherwise, you may need our help. If you wish to access, update, or correct your Personal Information, please contact us at We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify.

G. Steps We Take to Safeguard Your Personal Information/Security
We maintain reasonable administrative, physical, and technological measures to protect the confidentiality, integrity and security of Personal Information you submit on or through this Site. Any credit card numbers and/or other sensitive personal information will be transferred using Secure Socket Layer (SSL) encryption. Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.

Keep in mind that your user ID and password may only be used by you. You are solely responsible for maintaining and protecting the confidentiality of your user ID and password, and are fully responsible for all activities that occur under your user ID and password.

H. Children Under the Age of Thirteen
The Site is not intended for children under the age of thirteen. Pursuant to the Children’s Online Privacy Protection Act, we do not knowingly collect, use or disclose Personal Information from or about visitors to our Site under 13 years of age.  If you are under the age of 13, you can use this service only in conjunction with your parent’s or guardian’s permission.  Only visitors who are 18 years of age or older may purchase products from, participate in activities offered on, register or create an account or profile, or otherwise use the services on our Site.

I. Choice of Law/Jurisdiction
You agree that any dispute over this Policy will be brought in a court of competent jurisdiction in Marion County, Indiana and that this Policy shall be governed by Indiana law without regard to its internal rules on the conflicts of laws. Jurisdiction for any claims arising under this Policy shall lie exclusively with the state or federal courts in Indianapolis, Indiana.

Without limiting anything set out elsewhere in this Policy, we may refer potential violations of law(s) to the proper authorities, may cooperate in the investigation of any suspected criminal or civil wrongdoing, and will cooperate with authorities when required to do so by law, subpoena, or when the public safety is at stake. We assume no obligation to inform you that your information has been disclosed, and, in some cases, may be prohibited by law from providing such notice.

J.  Your California Privacy Rights
California law permits our customers who are California residents to request certain information regarding our disclosure of personally identifiable information to third-parties for their direct marketing purposes.  To make such a request, please send an email to or write to us at 125 South Pennsylvania Street, Indianapolis, IN 46204, Attn: SVP/General Counsel.

K. This Policy May Change
We reserve the right to update or modify this Policy at any time, without prior notice, by posting the revised version of this Policy behind the link marked “Privacy Policy” at the bottom of each page of the Site. Your continued use of this Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.

L. Contact Us
If you have any questions about this Privacy Statement, please contact us at